Halcyon Home (“we,” “our,” “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you engage with our services or visit our website at halcyonhome.com. 

1. Information We Collect
   We may collect the following personal information:

• Names 

• Email addresses 

• Phone numbers 

• Payment information 

• Health information (to provide personalized care services) 

2. How We Collect Information
   We collect information through the following methods:

• Walk-ins 

• Phone calls 

• Emails 

• Online inquiries submitted via our website 

3. Purpose of Data Collection
   We collect personal information to:

• Provide our home care services 

• Communicate with clients or their representatives 

• Process payments for services 

4. Cookies and Tracking Technologies
   Our website may use cookies or similar technologies to improve user experience, track site performance, and gather usage analytics. Cookies may collect information such as:

• Browser type 

• IP address 

• Pages visited on our site 

You can manage or disable cookies through your browser settings. 

5. Data Retention
   We retain personal information only as long as necessary to:

• Provide services to our clients 

• Fulfill legal or regulatory obligations 

• Support legitimate business purposes 

6. Sharing of Information
   We may share personal information with third parties when necessary to:

• Comply with legal requirements 

• Process payments 

• Deliver services effectively (e.g., with care providers or authorized representatives) 

We ensure that all third-party service providers follow strict data privacy and security protocols. 

7. Security of Your Information
   We implement appropriate technical and organizational measures to protect personal information from unauthorized access, disclosure, or misuse. This includes secure data storage and encryption technologies.
8. Services Not Intended for Children
   Our services are intended for seniors and adults. We do not knowingly collect information from children under the age of 13. If we become aware that such data has been collected, it will be promptly deleted.
9. Your Privacy Rights
   As a resident of Texas, you have the right to:

• Access or update your personal information 

• Request deletion of your data 

• Inquire about how your data is being used 

To exercise these rights, please contact us using the details below. 

10. External Links
    Our website may include links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.
11. Updates to This Privacy Policy
    We may update this Privacy Policy from time to time. Changes will be posted on this page, and the “Effective Date” will be updated accordingly.

We encourage you to review this Privacy Policy periodically for any updates. If significant changes are made, we may notify you directly (e.g., via email or a notice on our website). 

12. Contact Us
    If you have questions about this Privacy Policy or how your personal information is handled, please contact us at:

• Email: info@halcyonhome.com 

• Phone: 512-815-9009 

• Mailing Address: 8133 Mesa Drive, Ste. 200, Austin, TX 78759